Navigating Workplace Conflict and Difficult Conversations

Admins often encounter unique challenges, including role ambiguity, conflicting or overlapping priorities, clashes in work styles, and constraints due to how their role is perceived. In this webinar, Rachel Kuhlen will address these specific issues and equip administrators with the essential skills to manage such complexities, making it a must-attend event for admins striving for success in their roles.

Key Content:

• Recognize the Three Underlying Reasons for Conflict
• Effective Communication Techniques for Resolving Interpersonal Conflicts
• Navigating Difficult Conversations with Calmness and Curiosity
• Build a Collaborative and Inclusive Environment

Attendees will learn how to:

• Establish clear boundaries and expectations
• Improve communication skills to address interpersonal conflict
• Effectively advocate for themselves
• Approach their managers or executives with confidence

Bonus Handout: Navigating Workplace Conflict and Difficult Conversations Workbook

About Rachel Kuhlen: Rachel has 19+ years of experience leading, developing, and coaching global teams in Fortune 500 companies. Since 2015, Rachel has designed, developed, and delivered training that has delivered an ROI exceeding $3B. Through her experience building and executing multiple global leadership academies, keynote speaking, high-profile product launches, and facilitating, Rachel has trained over 60,000 people in person in her tenure. With her focus on leadership and professional development, Rachel builds and delivers content designed to create real, actionable, and immediate behavior change.