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Becoming an Influential Communicator

Mary Ritz, PhD

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Elevate your communication skills with Becoming an Influential Communicator! This session is designed specifically for professionals who want to enhance their ability to communicate effectively and assertively in any setting. You will learn powerful strategies to streamline interactions, manage high-level conversations, and influence decision making with confidence. Whether coordinating with teams, executives, or clients, this course will equip you with the tools to navigate complex communication challenges and stand out as a key player in your organization. 

In this session, you will learn how to: 

  • Communicate clearly and confidently in any setting
  • Enhance assertiveness and express ideas with authority and poise
  • Build relationships that foster trust and collaboration
  • Shape conversations and influence decisions that drive meaningful impact

Who Will Benefit? 

This webinar is perfect for administrative professionals at any level who want to enhance their communication skills.

Level of Difficulty/Prerequisites:  

No prior knowledge or special skills are needed to join this session. Whether you're new to communication strategies or have some experience, this webinar is designed to meet you where you are. All you need is a curious mind and a willingness to learn and engage!

Bonus Handout: Communication Mastery Toolkit: Essential Strategies for Influential Professionals

Mary Ritz, PhD: Dr. Mary Ritz, Founder and President of Almenta International, is a global authority in customer centricity, leadership development, and team dynamics. With over a decade of experience, she combines academic rigor with practical strategies to help clients achieve sustainable success. Her unique approach, grounded in research and real-world experience, focuses on transforming organizations. She holds a PhD with a focus on Customer Centricity, an MBA with a Concentration in International Business, and an undergraduate degree in Marketing. As a John Maxwell Certified Speaker, Dr. Ritz inspires and empowers audiences worldwide to maximize their potential in today’s competitive global economy.

Looking for more webinar access? Become an ASAP Professional Member and have unlimited access to ASAP's expansive webinar library. Learn More Here!

Published:

April 2, 2025

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Webinar FAQ's


What online training is included with ASAP Membership? 

You must be a Free or Professional Member to attend webinars. Certain webinars are exclusive to Professional Members ($199/year). Courses and workshops are not included with Membership. Learn more about the differences between webinars, courses, and workshops here

How do I access my webinar, course, or workshop?

Live sessions: You’ll receive a confirmation email from ON24, but your order confirmation email and Order History > Order Details will have a direct link to join as well. | On-demand: The post-checkout screen, your order confirmation email, and Order History > Order Details will have links to the on-demand materials.

Will I get a recording and certificate? 

Yes! Both the recording and certificate can be found under Order History > Order Details. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still receive the recording.

Read more FAQs here.

American Society of Administrative Professionals

Producer of

APC  EA Ignite