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Dr. Mary Ritz, Founder and President of Almenta International, is a global authority in customer centricity, leadership development, and team dynamics. With over a decade of experience, she combines academic rigor with practical strategies to help clients achieve sustainable success. Her unique approach, grounded in research and real-world experience, focuses on transforming organizations. She holds a PhD with a focus on Customer Centricity, an MBA with a Concentration in International Business, and an undergraduate degree in Marketing. As a John Maxwell Certified Speaker, Dr. Ritz inspires and empowers audiences worldwide to maximize their potential in today’s competitive global economy.
In the fast-paced and ever-evolving world of work, change is not just a possibility; it’s a certainty. From shifts in work structures and
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