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Understanding the Art & Science of Effective Communication

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Do your communication skills accurately reflect your level of professionalism? Can you give and take constructive criticism? Do you pay attention to your written and verbal communication methods?

Being an effective communicator – both verbally and in writing – is extremely important for all administrative professionals who want to be valued and respected in their positions. From attending meetings to responding to emails, you need to know how to maintain a high level of professional communication.

But there’s a bit of science and art behind being an effective communicator.

This webinar will teach you both! During this session you’ll discover how to take your communication skills to the next level, better support your executive, and be a more professional representative of your organization.

You’ll also learn:

  • How to decode the communication styles of different personality types.
  • Why you need to master crucial conversations.
  • Ways to get comfortable with public speaking.
  • Strategies for improving your verbal and written communication skills.
  • The difference between verbal and non-verbal communication.
  • What your personal brand says about you.
  • Five things that will help you communicate effectively in any situation.
  • How to handle positive and negative feedback effectively.
  • How to successfully communicate with company leadership.

About Julie Perrine: Julie Perrine is an executive assistant turned founder of All Things Admin. She is an enthusiastic trainer, author, Certified Myers-Briggs Type Indicator Administrator, and perpetual planner. As an advocate of the administrative profession, Julie encourages admins to be prepared, hone their skills, and always keep their minds open to new career opportunities.

Looking for more webinar access? Become an ASAP Professional Member and have unlimited access to ASAP's expansive webinar library. Learn More Here!

Published:

November 20, 2024

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Webinar FAQ's


What online training is included with ASAP Membership? 

You must be a Free or Professional Member to attend webinars. Certain webinars are exclusive to Professional Members ($199/year). Courses and workshops are not included with Membership. Learn more about the differences between webinars, courses, and workshops here

How do I access my webinar, course, or workshop?

Live sessions: You’ll receive a confirmation email from ON24, but your order confirmation email and Order History > Order Details will have a direct link to join as well. | On-demand: The post-checkout screen, your order confirmation email, and Order History > Order Details will have links to the on-demand materials.

Will I get a recording and certificate? 

Yes! Both the recording and certificate can be found under Order History > Order Details. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still receive the recording.

Read more FAQs here.

American Society of Administrative Professionals

Producer of

APC  EA Ignite