How to Become Your Executive’s Greatest Asset

This course includes four live sessions with Q&A and the on-demand recordings; four bonus resources; an exclusive Circle space for interacting with the instructor and course participants; and a course certificate.

This certificate course is for executive assistants looking to become a more effective, aligned, and strategic partner with their executive. These in-depth sessions provide role-specific strategies and tools for EAs to improve their communication, build trust, and form successful executive partnerships.

In this 4-session program, you will learn:

• The empowerment and emotional intelligence factors that create alignment in executive partnerships
• How to build rapport and establish “expectation-setting” guidelines
• Strategies to identify and resolve conflict positively
• How to ask the right questions to identify gaps and build a strong relationship
• The key skills, competencies, and qualities that make an EA a true asset to executives

Session 1: Introduction to Empowerment: The Habits that Set You Up for Success
Tuesday, February 11, 2025, 1PM-2:15PM ET

The word empowerment is misunderstood in the world of the assistant. This session will unpack empowerment and the habits that EAs can develop in order to ensure a strong executive partnership.

In this session, you will learn how to: 

• Define empowerment and how it manifests
• Recognize the indicators of empowerment and a proactive work style
• Use 8 steps to build self-empowerment
• Use emotional intelligence effectively to build an effective partnership

 
Bonus Resource: The Building Blocks of Empowerment

Session 2: Building Rapport Through Effective Communication
Wednesday, February 12, 2025, 1PM-2:15PM ET

A strategic partnership with your executive starts with understanding the key elements of effective communication. This session will cover the principles of strategic communication and how assistants can avoid potential disconnects.

In this session, you will learn how to: 

• Recognize different communication styles and adjust for more effective interactions with your executive
• Leverage the skills of brevity and conciseness – the two keys to “executive speak”
• Avoid the pitfalls of communication and obstacles that inhibit clarity
• Step into challenging conversations with confidence

 
Bonus Resource: Get to Know Your Manager

Session 3: Dealing with Challenging Personalities
Tuesday, February 18, 2025, 1PM-2:15PM ET

No two executives are the same, and some are more challenging than others. This session will introduce different personality types and how best to navigate them with confidence. To be an asset to an executive, it’s vital to understand how to adapt and clarify expectations.

In this session, you will learn how to:

• Handle prying executives with proven techniques
• Identify different personality types and how to manage them
• Apply best practices when stepping into crucial conversations with executives
• Conduct a personal HOGS analysis to determine individual gaps and obstacles

 
Bonus Resource: 5 Strategies for Effective 1:1s

Session 4: Effective 1:1s and the Power of Being a Relationship Engineer Through Leadership
Wednesday, February 19, 2025, 1PM-2:15PM ET

This session will cover the elements of effective 1:1s and the power of building executive relationships through trust, credibility, and professionalism. 

In this session, you will learn how to: 

• Get creative with your executive 1:1s
• Understand how others' perceptions can affect your executive partnership
• Recognize the elements of image stewardship and leadership
• Review the overall competancies to be an asset to executives

 
Bonus Resource: 10 Leadership Principles for Assistants

About Lisa Olsen: Lisa is a passionate advocate for lifelong learning, dedicated to inspiring others to unlock their full potential, seize opportunities, and embrace the role of "relationship engineers." Lisa provides transformational support through coaching, consulting, training workshops, and keynote presentations.

Drawing from her extensive experience as a C-Suite executive assistant and administrative manager, Lisa's credibility shines through, setting her apart as a trusted industry expert. With a master's degree in organizational leadership and five years as a junior college faculty member, Lisa's expertise is both broad and deep.

Get ready to be inspired and empowered as Lisa brings her unique blend of experience, knowledge, and infectious positivity to this ASAP certificate course.