Managing Up Is Managing You

Mastery of professional relationships enhances your ability to address business needs—which is job security. In this webinar, you’ll learn to manage tasks alongside your personal development.

In order to be a powerful, strategic assistant, specific managerial and assertive skills are necessary. This topic will benefit you by teaching you to develop a healthy, equal, two-way communicative relationship: one that will be crucial to the management of the business and your success! Your ability to create a balanced Executive Office will place you in the best light for your own promotion and self-actualization.

Specifically, you’ll learn:

• How to create more equilibrium in the relationship
• How to develop the most needs-based communication
• How to address feelings of low self-esteem
• When to manage vs mind your business and serve

Bonus Handout: The Modern EA Role

Hot Tip: To best handle any difficult situation with the person you support, you must manage those emotions that block clear communication. When you are stressed, feeling confrontational or confused, first, breathe. Next, step back. Third, create a filler/fcalming statement. If you have trouble, imagine how someone you respect would handle it.

About Nicole Devlin: Nicole Devlin has 20+ years of experience serving business in the following roles: Small Business Coach, Executive/Virtual Assistant, Chief of Staff, Sales Manager, Director of Marketing, Communications Specialist and Member Services/Operations. Nicole helps clients master the power to achieve their professional goals and become confident and successful leaders, no matter what their role. Nicole has delivered training on coaching & conflict skills, teamwork, assertive communication and prioritization and has also mentored young women around goal-setting, self-esteem and personal development. Nicole has an MBA in International Marketing Management and a BA in Liberal Arts/Communications from Mills College.