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Leadership starts with how you communicate. Whether you’re presenting to executives, leading a team meeting, drafting client emails, or offering input in a one-on-one, your ability to speak with clarity and confidence shapes how others see your role and your readiness to lead.
Early insights from the 2025 State of the Profession Report reveal that administrative professionals across roles and industries are focused on leadership skills. Communication is the skill that ties it all together.
Clear, confident communication positions you as a strategic thinker and empowers you to advocate for yourself. For many admins, it’s the skill that closes the gap between what they do and how they’re recognized. Below, we'll offer guidance to help you sharpen your communication style, grow your confidence, and lead with your voice—whether in the boardroom or at your desk.
That nervous energy before speaking? It’s completely normal. Whether you’re running a team meeting or stepping into a high-level presentation, even experienced admins feel the pressure. But what separates hesitant speakers from confident leaders is not the absence of nerves, it’s preparation.
Knowing your message inside and out means you can focus on delivery instead of worrying about what to say next. That clarity projects confidence, and confidence earns trust from your colleagues and executives.
In a room full of decision-makers, your ability to speak clearly and stay focused signals leadership. It shows you take your role seriously and can handle more responsibility.
If you want your voice to carry weight, preparation is the key. Here’s how to prepare like a leader:
Clarify Your Purpose: Know what you want the audience to understand or act on, and build your message around that. A clear purpose helps you stay focused and keeps your audience engaged.
Practice Out Loud: Saying it in your head isn’t enough. Rehearsing aloud helps you refine your delivery and catch weak spots before you're in front of a group. Speaking with polish reinforces your credibility and inspires others to trust your voice in decision-making conversations.
Anticipate Questions: Thinking ahead demonstrates strategic awareness. Consider what your audience might ask and prepare thoughtful responses. This shows you’ve done your homework and are ready to engage in meaningful dialogue, not just deliver information.
Focus on the Message, Not Yourself: Public speaking anxiety comes from the fear of being judged. However, shifting your mindset to the message keeps your energy focused on what matters most, informing, guiding, and moving the conversation forward.
Use Breath to Ground Yourself: Even experienced leaders get nervous. A few steady breaths before speaking or pausing to collect your thoughts can calm your nervous system and steady your voice. This simple habit projects composure and keeps you anchored in high-stakes moments.
Speaking to executives requires a different approach than speaking to peers or direct reports. It requires a focused, results-driven communication style that aligns with how leaders make decisions. Clear, concise, high-impact communication allows executives to move quickly. Admins who learn to meet that standard stand out as strategic partners.
This ability to shift your communication style based on your audience is a key leadership skill. It shows emotional intelligence, business awareness, and the capacity to lead conversations that influence outcomes.
Here’s how to present with executive presence:
Lead with the Takeaway: Executives want to know what matters most right away. Start with your key takeaway or recommendation, then support it with context and evidence. This shows you understand how to prioritize information and you respect their time.
Use Strategic Evidence: When presenting to leaders, it’s not about presenting every data point, but curating the right figures. Use facts, metrics, and examples that tie your message to business outcomes. When your data tells a story, your insight becomes more actionable.
Use a Clean Structure: Start with the takeaway, cover a few focused points, and close with a clear recommendation and next steps. This makes it easy for executives to absorb your message and make decisions.
Explore how nonverbal cues impact communication: The Importance of Non-Verbal Communication.
Confidence doesn’t happen overnight. It’s built through repeated practice, thoughtful feedback, and the courage to keep stepping up. While personal effort is essential, a community of peers who understand your unique challenges and the expectations of this profession can provide feedback to improve your skills.
That’s where a professional community like ASAP makes all the difference. The more you engage with other professionals on the same path, the more you’ll grow. Here’s why:
Practice Elevates Your Presence: Speaking more often helps you identify what works, refine your tone, and find your leadership voice. Practicing within a community means you get real-time support and opportunities to try again until you get it right.
Peers Provide One-of-a-Kind Insight: Fellow admins offer insights beyond generic speaking tips. They understand the context of your role, the fast pivots, and the executive expectations. Sharing what’s worked for them, and hearing what hasn’t, gives you strategies you can use. It also normalizes the nerves and builds confidence through shared experience.
Welcome to the ASAP Circle, a community platform for peer-to-peer conversation on trending topics, professional challenges, and shared experiences. We even have designated spaces for weekly Tuesday Coffee Breaks.