ASAP to Publish State of the Profession Report on Administrative Professionals Day

Compensation: Administrative professionals have seen a year-on-year increase above the rate of inflation, with wages comparable to middle or project managers. A growing number of APs are salaried and are reporting a 5.9% increase in salary compared to 2023. 

Professional Development and Certification: Administrative professionals who say they feel valued by their employer are more likely to have an allowance for professional development and to have received training for their role over the past year. Moreover, the survey results reveal a nearly $6k salary gap between those who have certifications specific to administrative professionals, such as the Professional Administrative Certification of Excellence (PACE), and those who do not hold any professional certificates.  

Key Responsibilities: Administrative professionals assume an average of 22 different responsibilities and support at least two people in their workplace. Across all job titles, key responsibilities are grouped into five categories, with a strong focus on management support and organizational communication. 

Skills and Expertise: Administrative professionals have acquired six to seven new technical or power skills in the past year to keep up with the demands of the profession. Top technical skills include email and calendar management as well as mastery of document, spreadsheet, and videoconferencing tools. The most mentioned power skills for APs are strong communication, time management, problem-solving, and critical thinking. Among APs who say they use AI in their work, ChatGPT is the most frequently used tool (86%).